SPC & Capability
Cp is what the machine can hold. Ppk is what the customer received. The difference is the audit.
— Cpk
The short-term index the customer report asks for
The within-subgroup sigma is estimated by the range method, Rbar / d2, which is the AIAG default and is accurate for subgroup sizes up to about ten; beyond that the pooled standard deviation or sbar / c4 is the better estimator and this tool will read slightly low. The overall sigma is taken as the sample standard deviation of the individual readings without a c4 bias correction, matching AIAG practice; the correction is under half a percent for a hundred readings and can be ignored at these sample sizes. Everything here assumes the characteristic is measured on a continuous scale and is at least roughly normal - capability indices computed on a skewed characteristic such as neps per gram or a bounded one such as shade difference are not comparable with those computed on a symmetric one, and ISO 22514-2 describes the non-normal distribution families to use instead. The indices say nothing about measurement error: if the gauge repeatability and reproducibility consumes a meaningful share of the tolerance, part of the spread being penalised here belongs to the test method rather than the process, and a measurement systems analysis should be run before any capability improvement project is launched. Finally, capability is only interpretable on a process in statistical control; a large capability gap is direct evidence that this precondition has failed, and the correct response is to find and remove the special cause rather than to report the index.
Process Capability Cp, Cpk, Pp, Ppk & Specification Fit — free, with the formula and a worked example, at Textile School.